Module 3 Introduction

Welcome to the third of four modules in the High Impact Business Writing Course. In this module, I will talk about different types of documents, including agendas, reports, business letters, business cases, and proposals. Each of these types of documents has a different purpose and a different format. Some, such as reports and business cases, take much more forethought and time to prepare than the others but it remains important to present yourself in the best, most professional light when presenting yourself in writing. In this module, I’ll first address agendas, a frequently overlooked step, which is absolutely necessary for a productive meeting. I will also talk about business letters and memos, which probably make up the bulk of the writing that is done in a business environment. I will address best practices in terms of tone, style, length, and language choices and I will speak about executive summaries. We’ll then move on to some of the more complex and longer documents such as reports, business cases, and proposals. For each of these more involved documents, I will address the critical elements, format, and style. Take the time to carefully review the activities, and check your understanding with the quiz at the end of the module.