Booking Nights

All right so let’s continue with our dialogue and we’re going to get a little bit more into the actual dates the nights that we’re staying.

I’m going to start with the previous line that we talked about from the 18th to the 22nd.

So the receptionist will often try to confirm information to be very clear.

So there are no misunderstandings.

So four nights just to confirm is that right.

So anytime you want to confirm information we often say is that right.

You first say the detail and then you say is that right.

So you want 30.

Is that right.

Is that right.

The very useful way to confirm information.

OK.

Checking out on the 22nd checking out on the 22nd.

No sorry.

Five nights checking out on the twenty third.

So it’s important to get clarification because sometimes the guest may be confused about as I talked about the difference between days and nights.

It can be a little confusing.

So 18th 19th 20th 21st 22nd five nights checking out on the twenty third.

Not staying the night of the twenty third checking out means that’s when you’re going to leave that’s when you’re going out.

OK.

OK.

I got it I got it.

Is it just you now they could also ask how many guests how many guests if it’s a larger booking than they might say how many rooms if you suggest something about you needing maybe multiple rooms at the beginning they’ll say Oh how many rooms do you need maybe your booking for a group of people.

But here you just said I need to book a room I need to book a room.

So we want to know how many people will be in that room.

How many guests.

Is it just you.

OK.

Me and my wife.

I could say to two guests and I could if I wanted to say this one just me and my wife only two I could also say only two guests justice just two guests.

All of those are OK ways to say this.

Now sometimes the guest you the person who’s going to stay there will want to know if there are rooms available on those dates.

You might ask for example.

Do you have.

Do you have any vacancies.

Instead of saying just the dates maybe it’s a very busy weekend coming up.

You know there are many many people coming to the city for maybe a conference or something like that.

And you’re worried that maybe the hotel will have no space so you could say do you have any vacancies for the weekend of the twenty eighth for example for the weekend of the 28.

Do you have any vacancies.

Unfortunately sir we don’t have any vacancies.

We don’t have any vacancies.

We are fully booked.

So if a restaurant or a hotel has no more space no more vacancy.

And sometimes there will be a sign outside of a small hotel which says no vacancy no space available.

They’re fully booked.

OK so maybe you’re calling around to different hotels.

Finally you’ve found the Volt maybe not a very popular hotel and they have some vacancies so you could ask like that normally you don’t need to do that normally you just say I’d like to book several nights.

I’d like to book three nights from the twenty third.

OK so that’s only when you think that maybe they won’t have spaces available.