Planning Your Successful Phone Environment

In addition to planning your environment in advance before important phone calls conference goals video conferences it’s important to plant everything else you might need because your client your customer your boss might be highly impatient.

They don’t want to wait for you to go through a whole bunch of files or had to dig out something or get up and go to file cabinets somewhere.

They want it right now.

So if you get any papers or documents you’re going to be referring to during the phone call the conference call the Skype have it all laid out on your desk.

Additionally there’s nothing like a good old fashioned pad and pen for taking notes during these calls and so you think well you know T.J.

you know old guy look at that gray hair.

Nobody uses pad and penalty more I’ll just type.

Here’s the problem with typing.

When people hear you typing it’s distracting and there’s a part of you part of that wondering what’s this person typing.

Are they doing other business while they’re talking to me.

Are they chatting with friends on Facebook.

Are they texting friends saying you can’t believe this idiot I’m talking to on the phone now.

It’s just distracting this way whether you have a headset or you’re having to hold a phone you’ve got one free hand a pen or pencil and take detailed notes.

Anything else you need.

If you’re gonna be showing slides through any form of a screen sharing using zoom Skype have everything ready.

Respect the time of the people you’re speaking to in business.

Doesn’t matter if it’s a co-worker someone junior to you in another office respect their time they will respect you and it’s going to ultimately benefit as far as boosting your own reputation so plan get everything you need all together in advance of the call.